Mentions légales
BSavenue.com doesn't represent the artist Britney Spears in any possible way.
BSavenue.com doesn't represent Britney Spears Fragrances, Britney Spears Beauty, Britney Brand Inc., nor The Intimate Britney Spears, in any possible way.
BSavenue.com is not a part of the official Britney Spears website.
Crédits
Conception et production : cette boutique en ligne a été créée à l'aide du logiciel PrestaShop. Rendez-vous sur le blog e-commerce de PrestaShop pour vous tenir au courant des dernières actualités et obtenir des conseils sur la vente en ligne et la gestion d'un site d'e-commerce.
Who are we?
The website www.BSavenue.com is the property of Joachim Ohnona, who publishes it as a self-employed retailer of CDs and collectibles. SIRET: 79833478500010. Legal status: micro-enterprise.
Joachim Ohnona does not represent Britney Spears, the Britney Brand, the Britney Spears Fragrances brand, or any other entity in contact with the artist.
Contact email address: hello@BSavenue.com
General terms and conditions of sale
Preamble
The online sales sites www.BSavenue.com and www.LPavenue.com are managed by Joachim Ohnona (single-person micro-enterprise). The place of business is located at 48 avenue des Deux Chateaux - 77 600 Guermantes - France, registered in the SIREN register under number 798 334 785.
It is previously specified that these conditions govern the sales of its products by BSavenue and LPavenue to any natural or legal person making a purchase via the websites www.BSavenue.com & www.LPavenue.com, hereinafter referred to as “the CUSTOMER”.
These General Conditions of Sale, as well as the order form and the order confirmation constitute the sales contract between BSavenue or LPavenue and the CUSTOMER relating to the sale of the products ordered.
Any order placed on the websites requires that the CUSTOMER accepts in advance and without reservation the General Conditions of Sale in their entirety.
In the event of disagreement with the terms and conditions of the General Conditions of Sale, the CUSTOMER must not use the Website.
BSavenue and LPavenue reserve the right to adapt or modify its General Terms and Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.
In the event of modification, the General Terms and Conditions of Sale applicable to the CUSTOMER's order are those that were online, and that the CUSTOMER accepted on the day the order was placed.
Article 1 – Definitions
The terms and expressions identified by a capital letter in the General Terms and Conditions of Sale have the meaning indicated below (whether they are used in the singular or the plural).
General Terms and Conditions of Sale: designate this document, i.e. the terms and conditions applying in the relations between BSavenue or LPavenue and the CUSTOMER.
Order: means the CUSTOMER's purchase order for one or more Product(s) or Service(s) placed by using the Websites www.BSavenue.com or www.LPavenue.com, or, in rarer cases, via Customer Service
Websites: means the websites accessible on www.BSavenue.com or www.LPavenue.com
Product: means a product or Service offered for sale on the Websites www.BSavenue.com or www.LPavenue.com
CUSTOMER: means a Natural or Legal Person, consumer, who uses one of the Websites www.BSavenue.com or www.LPavenue.com and acquires one or more Product(s), for his/her personal needs, having previously adhered to the General Conditions of Sale.
Article 2. Purpose
These General Terms and Conditions of Sale aim to define the contractual relations between www.BSavenue.com or www.LPavenue.com and the CUSTOMER and the conditions applicable to any purchase made through the Websites.
By accepting these General Terms and Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to purchase on this online sales site.
The use of our products for any illegal or unauthorized purpose is prohibited.
The company reserves the right to modify these General Terms and Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. As a result, the applicable conditions will be those in effect on the date of the order by the CUSTOMER.
Article 3. Prices
BSavenue and LPavenue reserve the right to modify their prices at any time, it being understood that the price listed in the catalog on the day of the order will be the only one applicable to the CUSTOMER.
The products remain the property of the Websites until full payment of the price.
The processing and shipping costs that are invoiced in addition to the price of the Products purchased and according to the total amount of the order.
Article 4. Order
The contractual information is presented in French and will be the subject of a confirmation repeating this contractual information at the latest at the time of delivery. The company managed by Joachim Ohnona reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
To order Products on the Websites www.BSavenue.com or www.LPavenue.com, the CUSTOMER must create an account by providing the information required in the registration form.
For this purpose, the CUSTOMER declares to provide complete, non-erroneous personal information that allows for precise identification in any situation. Any fanciful or slanderous personal information may result in the closure of the CUSTOMER's account and the cancellation of their Order.
Article 5. Payment
The price of the Products and the costs of logistical preparation and delivery are payable in full by the CUSTOMER at the time of validation of the Order.
The Websites may also offer the Customer the option of paying for their order using different payment methods of their choice:
either by bank card:
Payment is made directly on the banking servers of the Prestashop Checkout platform, and the Customer's bank details do not pass through the Site. The bank details provided during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties.
or by Paypal:
The Customer already has an account on the electronic wallet used by the Operator. The Customer can use this account and pay for his order securely without providing his bank details.
or by bank transfer (in eligible SEPA zone countries):
The Customer can pay for his order by bank transfer. When ordering, the Operator provides the details of the account to which the transfer is to be made, as well as the order reference to be indicated in the transfer order. Orders are processed within 48 hours maximum following receipt of the transfer.
Article 6. Right of withdrawal and withdrawal form
On www.BSavenue.com and www.LPavenue.com, consumers have a period of 14 days from the date of receipt of the package to request an exchange (in this case, we will refund you upon receipt of the return and you can place a new order) or a refund.
In accordance with the Consumer Code and in order to implement this right of withdrawal under the conditions provided for by the Consumer Code, the Customer is invited to complete the standard withdrawal form below
(Please complete and return this form only if you wish to withdraw from the contract.) Please send it to us by email: hello@BSavenue.com / hello@LPavenue.com; or by post.
At the following address:
BSavenue.com - 48 avenue des Deux Chateaux - 77 600 Guermantes
I/we (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
In order to exercise this right, it is their responsibility to return (at their own expense and by tracked parcel only) the item in its original packaging to the company's business address: BSavenue.com - 48 avenue des Deux Chateaux - 77 600 Guermantes.
The Company will reimburse the Customer for the amount of the Product within fourteen (14) days from receipt of the withdrawal request. This reimbursement must be made by the same means of payment as that used for the Customer.
Article 7. Delivery
The Products will be delivered within a maximum of 30 days after registration of the payment of the order on the site. The target deadlines are:
- to France: delivery within 5 working days
- to Europe & North America: delivery within 10 working days
- to the rest of the world: delivery within 28 days
Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
The seller undertakes to make its best efforts to deliver the products ordered by the customer within the deadlines specified above.
If the ordered products have not been delivered within 30 days after the order date, for any reason other than force majeure or the customer's actions, the sale may be terminated at the customer's written request under the conditions provided for by the Consumer Code.
8. Liability
The products supplied by the Seller benefit for a period of 2 years from the delivery of the goods:
8.1. Legal Guarantee of Conformity
For defective, damaged or damaged products or products that do not correspond to the order.
8.2. Contractual guarantee against hidden defects
This concerns material, design or manufacturing defects affecting the delivered products and making them unfit for use.
8.3. Returns of Products
In order to assert his rights, the Customer must inform the Seller, in writing (by email or post), of the non-conformity of the products or the existence of hidden defects from the time of their discovery. The seller will refund, replace or repair products or parts under warranty deemed non-compliant or defective. In these two specific cases, the return costs will be borne by the seller.
No Product return may be made without the prior agreement of www.BSavenue.com or www.LPavenue.com according to the procedure referred to in this article.
Upon receipt of your return at BSavenue or LPavenue:
Refund request (excluding withdrawal): The refund may be made by the same means of payment as that used for the Customer.
Product exchange: the Customer will place a new order using the discount voucher sent by email. The amount of this voucher corresponds to the initial value of his purchase.
Article 9 – Security
The Sites www.BSavenue.com and www.LPavenue.com are subject to a security system: the SSL encryption process has been adopted but also the reinforcement of all scrambling and encryption processes to protect as effectively as possible all sensitive data related to means of payment.
Article 10 - Intellectual property
All texts, comments, works, illustrations and images reproduced on the Sites www.BSavenue.com and www.LPavenue.com are reserved under copyright and intellectual property law and for the entire world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the sites www.BSavenue.com and www.LPavenue.com is strictly prohibited whether in the form of a photo, logo, visual or text.
Article 11. Personal data
All data that you provide on the sites www.BSavenue.com and www.LPavenue.com are provided in order to process your orders.
Under Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, you have the right to rectify, consult, modify and delete the data that you have communicated to us with the seller. This right can also be exercised online.
Article 12. Applicable laws and competent jurisdictions
The General Terms and Conditions of Sale are subject to French law. Only the French version of these General Terms and Conditions of Sale is authentic. In the event of a difficulty arising during the Order, the delivery of the Products and more generally the execution of the sale, the CUSTOMER will have the possibility, before any legal action, to seek an amicable solution, in particular with the help of a consumer association or any other advisor of his choice.
Article 13. Dispute
For any complaint, please contact customer service by email or by post at the address indicated in article 14.
Article 14. Customer service
For any information or question about an order, customer service is at your disposal:
By email: hello@BSavenue.com / hello@LPavenue.com
Postal address: 48 avenue des Deux Chateaux - 77 600 Guermantes - France